Client Success Manager

(2K USD Monthly)

Job ID: SR00002
Location: Remote

We seek an enthusiastic and driven individual to join our team as a Client Success Manager. As a Client Success Manager, you will ensure our clients receive outstanding service and support. If you are passionate about customer success, enjoy working in a fast-paced environment, and are committed to delivering excellent service to our clients, we encourage you to apply for this exciting opportunity.

What will you be doing

A Customer Success Manager is a strategic and supportive partner for our customers at every stage of the buying and services process. You will be focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues, and helping the sales team with upsells and renewals.

Key responsabilities
  • Build and maintain strong relationships with clients.
  • Understand clients’ needs and goals, and help them achieve their objectives.
  • Collaborate with internal teams to develop and implement strategies to improve client success.
  • Communicate with clients regularly to provide updates and ensure satisfaction.
  • Identify opportunities for upselling and cross-selling our products and services.
  • Solve any issues or complaints that clients may have.
  • Conduct client training sessions as needed.
Candidate Requirements
  • Bachelor’s degree in a relevant field.
  • 2+ years of experience working in client success management positions.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to work independently and in a team environment.
  • Strong problem-solving and analytical skills.
  • Ability to manage multiple priorities and projects.
  • Proficiency in Microsoft Office and other relevant software.
Nice to have
  • Experience previously worked in start-ups
  • Experience in SaaS client success management positions
What we offer
  • Remote Position.
  • Work with a global team.
  • Paid in USD.


Client Success Manager

Job ID: SR00002
Location: Remote
Salary range: $2K USD Monthly